What happens if my withdrawal fails?
If your withdrawal fails, it could be due to many reasons, the reason will be stated alongside in the status column.
Once a withdrawal fails, do not worry, we make sure that your balance is provided back to you in your account.
If your withdrawal fails with the reason being Security Check, This means that your withdrawal did not pass our security measures and the coins were not obtained in a fair way. If you think this is wrongly done, please contact us, and we will try to sort this out as best as we can.